Practice Team

Practice Manager

Mrs Lucy Padkin (f)

Assistant Practice Manager

Michelle (f)

Reception

Tracey, Sue, Emma R, Nicola, Emma B, Georgina and Helen.

Our friendly, approachable reception team will assist you in making emergency and routine appointments to see a doctor, practice nurse or health care assistant, manage and process repeat prescriptions, answer numerous and varied questions,  offering help and assistance at all times.

It is a legal requirement that confidentiality of patients’ records is maintained at the highest level by all staff.

Referral Administrator

Joanne (f)

Joanne is our referrals administrator, she processes the referrals for our patients, please keep any letters or SMS messages that we send regarding your referral as this will contain important booking information such as reference and password. You will need the reference and password for corresponding with the hospital in the first instance.

Care Co-ordinator

Nicola (f)

Nicola is our care co-ordinator, she looks after our patient’s wider care needs in cooperation with the social prescribers, district nurses, adult care and other associated community staff.

Community based Health care professionals

These health care professionals closely work alongside the team at Arden House Medical Practice.

Community Midwives

Come into the surgery and complete a form which we will forward to the midwife and the midwife will contact you.

District Nurses

Their duties include visiting patients in their homes, giving practical assistance or offering professional advice. Each patient’s needs are assessed and the care/treatment is planned accordingly.

District nurses run daily wound care and leg clinics at New Mills clinic.

Health Visitors

The health visitors are based at New Mills Clinic and monitor the growth and development of children. They offer guidance on all aspects of child health and childcare.

Your health visitor will visit you at home after your baby is born and will arrange baby clinic appointments with you.

To contact the health visitors, please call 01246 515100.