Reception and enquiries

Reception and enquiries

How can we help you?

Can’t find what you’re looking for?

Treatment Room

Treatment Room

Let’s see what we can do…

Get immediate help with minor illnesses and injuries:

Pharmacists can also advise on minor illnesses and injuries:

Alternatively you can visit your nearest Minor Injury Unit:

New Mills Clinic
Hyde Bank Road,
Derbyshire,
SK22 4BP
Tel: 01663 747087
18:30-22:30
Buxton Hospital
London Road,
Derbyshire,
SK17 9NJ
Tel: 01298 214000
08:00-20:00

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.

Call or get help online now- NHS 111.

NHS 111

Check your symptoms, visit NHS 111 online.
Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles. 111
Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
See a Nurse for conditions such as vaccinations, sexual health, contraception, blood pressure checks, health reviews, wound management, cervical screening, ear syringing and lifestyle advice.

Contact a Nurse

Book an appointment on the phone01663 745266
Get medical advice and treatment from a Doctor.

Contact a Doctor

Book an appointment on the phone01663 745266

Travel Room

Travel Room

How can we help you?

Vaccinations, medication and travel advice

Travel Assessment

We offer a full travel advice and immunisation service. If you are travelling abroad please complete and submit the travel form in plenty of time (we recommend 6-8 weeks) before your journey.

Do you need vaccinations?

Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.

Also visit

Wellbeing Centre

Wellbeing Centre

Let’s see what we can do…

Abuse

Cross Roads Derbyshire

Established in 1979, Crossroads Derbyshire (previously Glossop Women’s Aid) has been supporting women and children suffering from domestic violence for more than 35 years. They have recently started to support men in an Outreach capacity.

Telephone: 0800 0198 668

Facebook: @highpeak.womensaid

Twitter: @crossroads_hpwa

Website: www.crossroadsderbyshire.org

Email: admin@crossroadsderbyshire.org

SAIL

SAIL provides face to face counselling to adult female survivors of child abuse who live in Chesterfield and North Derbyshire.

Telephone: 01246 556114

Website: www.sailderbyshire.org.uk

Email: info@sailderbyshire.org.uk

Derbyshire WISH North

Derbyshire WISH North provides Accommodation Based and Floating Support services throughout the High Peak. The service is available to individuals and families (both male and female) who are experiencing domestic abuse.

Telephone: 01457 857714

Website: www.highpeak.gov.uk

Email: WISHNorthUsers@ncha.org.uk 

Karma Nirvana

Award-winning British charity supporting victims for 25 years.

Telephone: 0800 5999 247

Website: www.karmanirvana.org.uk

Email: info@karmanirvana.org.uk

Mankind Initiative

Helping men escape domestic abuse.

Telephone: 01823 334244

Website: www.mankind.org.uk

Autism

Derbyshire Autism Services

Derbyshire Autism Services (charity number 1105525) is a small and very hardworking charity, working right across Derbyshire.

They offer information, advice and guidance but above all support to children, young people and adults affected by autism – with or without a diagnosis – and their families.

Telephone: 01773 741 221

Website: www.derbyshireautismservices.org

Email: enquiries@derbyshireautismservices.org

MENCAP

MENCAP’s vision is a world where people with a learning disability are valued equally, listened to and included.

Website: www.mencap.org.uk

Bereavement

Blythe The House Hospice

Counselling and Bereavement Service

Telephone: 01298 815388

Website: www.blythehousehospice.org.uk

Facebook: @blythehousehospicecare

Twitter: @BlytheHouseHosp

Cruse Bereavement Care

Offering support, advice and information to children, young people and adults when someone dies.

Telephone: 01332 332098

Wesbite: www.cruse.org.uk

Email: Derby@cruse.org.uk

Derby Sands

Supporting anyone affected by the death of a baby and promoting research to reduce the loss of babies’ lives.

Website: www.derbysands.org.uk

Carers

AI-Anon UK

Our members provide meetings in all major towns and cities and are committed to being there for you when you need help. Whatever your relationship with the drinker, you will find other people who have similar stories to tell. You will realise that you are not alone. Listening to the shared experiences of others may help you find the confidence you need to deal with the effects of someone else’s drinking. You will find it is possible to rediscover happiness, whether the alcoholic is still drinking or not.

Telephone: 0800 0086 811

Website: www.al-anonuk.org.uk

High Peaks CVS

High Peak CVS provides support to community and voluntary groups in the High Peak area of Derbyshire, through advice, practical services, information, training, facilities and identifying funding.

Telephone: 01663 735350

Website: www.highpeakcvs.org.uk

Free Craft Sessions for Carers - High Peak

Derbyshire Carers Association is offering free craft sessions for carers on December 10th 2019 at High Peak, Glossop.

Website: www.carersinderbyshire.org.uk

Blythe House Hospice Care

The Information and Support Centre at Blythe House provides a confidential drop-in service for anyone affected by cancer or other life limiting illness.

Telephone: 01298 815388

Website: www.blythehousehospice.org.uk

 

Council Tax Discounts for Carers

There are two types of carer, the professional carer (paid) and the ‘unpaid’ carer or relative. Either could be entitled to a reduction in their council tax.

Website: www.highpeak.gov.uk

Health Watch Derbyshire

Local and national support services and information for carers in Derbyshire.

Website: www.healthwatchderbyshire.co.uk

Child Health

CAMHS

CAMHS (Child and Adolescent Mental Health Service) supports young people’s mental health and wellbeing in North Derbyshire.

Telephone: 01298 72445

Website: www.camhsnorthderbyshire.nhs.uk

Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.

Website: www.nhs.uk

Derbyshire Healthcare

This children and young people’s service support individuals and families living across the city of Derby and South Derbyshire. They offer a range of services to support children and young people with their physical and mental health care needs.

Telephone: 01663 745500

Website: www.derbyshirehealthcareft.nhs.uk

Email: highpeak@derbyshirecarers.co.uk

Vaccination planner

Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.

Website: www.nhs.uk

Community Groups

Active Derbyshire

Want to find a club or activity in Derbyshire?

Telephone: 01773 741915

Facebook: @activederbyshire

Website: www.activederbyshire.org.uk

Email: info@activederbyshire.org.uk

Community Centres

There are lots of community centres across Derby for you to use, including over 20 council-owned centres which are leased to and managed by community groups and organisations.

Website: www.derby.gov.uk

Derby Parks

If you have some spare time, want to meet new people, share your skills or learn new ones you could become one of the many volunteers that help out on our parks.

Telephone: 01332 640789

Facebook: @DerbyParks

Twitter: @derby_parks

Website: www.inderby.org.uk

Email: parks@derby.gov.uk

High Peak Scouting

Every year High Peak Scouting helps young people in the High Peak to enjoy new adventures, to experience the outdoors, interact with others, gain confidence and have the opportunity to reach their full potential.

Website: www.highpeakscouting.org.uk

Meet Up

They are a Derby based social activities group for adults and aim to organise a variety of events that will appeal to a wide range of interests. New members are welcome at all events.

Website: www.meetup.com

Walking for Health

Walking for Health offers over 1,800 free, short walks every week.

Website: www.walkingforhealth.org.uk

Depression, Anxiety and Stress

AI-Anon UK

Our members provide meetings in all major towns and cities and are committed to being there for you when you need help. Whatever your relationship with the drinker, you will find other people who have similar stories to tell. You will realise that you are not alone. Listening to the shared experiences of others may help you find the confidence you need to deal with the effects of someone else’s drinking. You will find it is possible to rediscover happiness, whether the alcoholic is still drinking or not.

Telephone: 0800 0086 811

Website: www.al-anonuk.org.uk

Big White Wall

Join the online mental health community. Accessible any time, anywhere.

Website: www.bigwhitewall.co.uk

Derwent Rural Counselling Service

DRCS is a registered charity, working in partnership with the Derbyshire Healthcare NHS Foundation Trust and IAPT. They have counsellors and CBT therapists providing treatment throughout the county.

Telephone: 0800 047 6861

Website: www.drcs.org.uk

Email: 

Harmless

Harmless is a user led organisation that provides a range of services about self harm and suicide prevention including support, information, training and consultancy to people who self harm, their friends and families and professionals and those at risk of suicide.

Website: www.harmless.org.uk

Email: info@harmless.org.uk

Making Space

Depression advice for family and friends. When a partner, family member or friend is living with depression, your support can play an important role in their recovery.

Website: www.makingspace.co.uk

Mind

Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Telephone: 0300 123 3393

Website: www.mind.org.uk

No More Panic

Provides valuable information for sufferers and carers of people with panic, anxiety, phobias and Obsessive Compulsive Disorders (OCD).

Website: www.nomorepanic.co.uk

Rethink

Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927

Website: www.rethink.org

Email: info@rethink.org

Samaritans

Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123

Website: www.samaritans.org

Email: jo@samaritans.org

Talking Mental Health - Derbyshire

Talking Mental Health Derbyshire offers a range of therapies for people experiencing common psychological difficulties, such as those feeling anxious, low, or depressed.

Telephone: 0300 123 0542

Website: www.derbyshirehealthcareft.nhs.uk

Email: dhcft.talking@nhs.net

Trent PTS

Trent PTS offer many services to support you if you are experiencing: low mood, anxiety and depression, stress, excessive worry or difficulties controlling your emotions.

Telephone: 01332 265659

Website: www.trentpts.co.uk

Email: enquiries@trentpts.co.uk

More services for young people
Drugs and Alcohol

AI-Anon UK

Our members provide meetings in all major towns and cities and are committed to being there for you when you need help. Whatever your relationship with the drinker, you will find other people who have similar stories to tell. You will realise that you are not alone. Listening to the shared experiences of others may help you find the confidence you need to deal with the effects of someone else’s drinking. You will find it is possible to rediscover happiness, whether the alcoholic is still drinking or not.

Telephone: 0800 0086 811

Website: www.al-anonuk.org.uk

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Telephone: 0800 9177 650

Website: www.alcoholics-anonymous.org.uk

Email: help@aamail.org

Change Grow Live

Derbyshire CGL is a free and confidential drug and alcohol outreach service for young people up to the age of 19.

Telephone: 01773 303646

Website: www.changegrowlive.org

Email: derbyshire@cgl.org.uk

Derbyshire Alcohol Advice

Alcohol Advice’s aim is to support individuals to change their drinking or to stop using substances; to reach their own treatment goals and to help build positive lifestyles. They offer support to reduce the harm associated with drug and alcohol use and promote recovery and freedom from dependency.

Website: www.alcohol-advice.co.uk

Email: daas@daas.uk.com

Derby Drug and Alcohol Recovery Service

Derby Drug and Alcohol Recovery Service is a consortium drug treatment service delivered by Derbyshire Healthcare NHS Foundation Trust, Phoenix Futures and Aquarius.

Website: www.derbyshirehealthcareft.nhs.uk

Derby Substance Misuse Services

On this website you will find information about drug and alcohol support services in Derby, information about what the services offer and how you can get in touch with them if you or someone else needs support for drug and alcohol use.

Website: www.derbysubstancemisuseservices.org.uk

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Safer Derbyshire

This service have commissioned drug and alcohol treatment services for people who need support with their own drug and/or alcohol use.

Website: www.saferderbyshire.gov.uk

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111

Website: www.talktofrank.com

Email: frank@talktofrank.com

More tools and apps
Eating Disorders

First Steps

Eating difficulties and disorders don’t just affect the sufferer, they can have wide ranging implications for all those connected to the individual. First Steps believe that support should be available for all those affected including family, carers, parents and that accessing support early can be vital in ensuring an early and sustained recovery.

Telephone: 01332 367571

Website: www.firststepsed.co.uk

Elderly Care

Age UK

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. They believe in a world where everyone can love later life and work every day to achieve this.

Telephone: 0800 055 6112

Website: www.ageuk.org.uk

Alzheimer's Society

Whatever you’re going through, they are here for you. Together, we are united against dementia.

Telephone: 0300 222 11 22

Website: www.alzheimers.org.uk

Dementia

Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678

Website: www.dementiauk.org

Email: helpline@dementiauk.org

Making Space

Making Space understand that our ageing population has very specific needs when it comes to help and care.

Website: www.makingspace.co.uk

Email: enquiries@makingspace.co.uk

The Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4 70 80 90

Website: www.thesilverline.org.uk

Gender

Mermaids

Mermaids is passionate about supporting children, young people, and their families to achieve a happier life in the face of great adversity. They work to raise awareness about gender nonconformity in children and young people amongst professionals and the general public. They campaign for the recognition of gender dysphoria in young people and call for improvements in professional services.

Telephone: 0808 801 0400

Facebook: @Mermaids

Twitter: @Mermaids_Gender

Website: www.mermaidsuk.org.uk

Email: info@mermaidsuk.org.uk

Maternity

Stepping Hill Hospital

We are delighted you are thinking about using our maternity services. Our experienced teams will do everything possible to ensure that you and your partner feel confident and relaxed throughout your pregnancy, birth and beyond.

Our maternity services are provided across the whole of Stockport and the High Peak, and these are also available to anyone who does not live in the local area who chooses to use our service.

Website: www.stockport.nhs.uk

Association for Post-Natal Illness

Postnatally depressed women may feel unable to go out of their house, and meeting people may cause them a great deal of stress, therefore contact made on the phone or by e-mail can be ideal.

Telephone: 0207 386 0868

Website: www.apni.org

Email: info@apni.org

Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from: play.google.com

Download from: itunes.apple.com

Derby & District NCT

NCT Derby and District branch is your local parent support network, helping you become the parent you want to be. The branch is led by volunteers and offers local parents and parents-to-be invaluable support, services and NCT events.

Website: www.nct.org.uk

Email: DerbyAndDistrict@nct.org.uk

Maternity Action

Maternity Action is the UK’s leading charity committed to ending inequality and improving the health and well-being of pregnant women, partners and young children.

Telephone: 0808 800 0041

Website: www.maternityaction.org.uk

Mental Health

The Derbyshire Federation for Mental Health

Derbyshire Federation’s aim is to improve mental health and promote independence for clients in Derbyshire.

Telephone: 01298 212602

Facebook: @WellbeingHubBuxton

Twitter: @FedMentalHealth

Website: www.dfmh.co.uk

Email: mainoffice@dfmh.co.uk

Derbyshire Mind

Derbyshire Mind, established as a local mental health group in 1967, is an independent local association affiliated to the national charity Mind. As part of the affiliation agreement they maintain a quality management system in order to ensure rigorous standards across the network of Local Mind Associations.

Website: www.derbyshiremind.org.uk

Grapevine Wellbeing Centre

The Grapevine Wellbeing Centre is a recognised safe space for anyone struggling with their wellbeing or who has any mental health condition.

Telephone: 01298 72965

Website: www.grapevinebuxton.com

Mentell

Mentell is a self help process based on 7 guiding principals that offers all men the opportunity to work through any personal issues in a safe and supportive way.

Website: www.mentell.org.uk

Email: talkto@mentell.org.uk

OCD UK

A recovery-focused charity which provides evidence-based information, advice and support to those affected by Obsessive-Compulsive Disorder.

Telephone: 03332 127 890

Webside: www.ocduk.org

Rethink Mental Illness

This services goal is a better life for everyone affected by mental illness.

Telephone: 0121 522 7007

Website: www.rethink.org

Email: info@rethink.org

SANE

Together we can #StopStigma

And change mental health for good.

Telephone: 020 3805 1790

Website: www.sane.org.uk

Email: info@sane.org.uk

Turning Point

Mental health and wellbeing varies for everyone. So whatever your situation and needs, the charity can work with you to set and achieve your own goals, manage your mental health and emotions, and develop skills where needed to live a full and rewarding life.

Website: www.turning-point.co.uk

Sexual Health

Derbyshire LGBT+

One of Derbyshire LGBT+ main aims has always been to provide sexual health advice and services to LGBT+ people in Derby and Derbyshire.

Telephone: 01332 207704

Website: www.derbyshirelgbt.org.uk

Email: info@derbyshirelgbt.org.uk

Brook

Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.

Website: www.brook.org.uk

Family Planning Association

A sexual health charity, the Family Planning Association gives straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Telephone: 020 7608 5240

Website: www.fpa.org.uk

Sexual Health Helpline

The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 09:00-20:00.

Telephone: 0300 123 7123

Your Sexual Health Matters

Your Sexual Health Matters provides free and confidential sexual health and wellbeing services.

Telephone: 0800 328 3383

Facebook: @yshmderbys

Twitter: @yshmderbys

Website: www.yoursexualhealthmatters.org.uk

Stop Smoking

Live Life Better Derbyshire

Live Life Better Derbyshire provides support to smokers aged 12 and over living in Derbyshire.

Telephone: 0800 085 2299 or 01629 538 200

Website: www.livelifebetterderbyshire.org.uk

Email: llbd.info@derbyshire.gov.uk

Live Well Derby

With Live Wells Derby’s support and free stop smoking medicine, finding your Will Power to succeed is within your reach.

Telephone: 01332 641254

Website: www.livewellderby.co.uk

Email: livewell@derby.gov.uk

NHS Smokefree - Mobile App

The Smokefree app can help you stop smoking by providing daily support and motivation. If you stay smokefree for the 4-week programme you’re up to five times more likely to stay quit for good.

Download from: play.google.com

Download from: itunes.apple.com

Quit with help

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.

Website: www.nhs.uk

Weight Management

Derbyshire Community Health Services

Delivered in collaboration with Derby Teaching Hospitals NHS Foundation Trust and Live Life Better Derbyshire, the Tier 3 Weight Management Service offers a weight management programme to support adults with severe and complex obesity to lose weight.

Telephone: 01246 515166

Website: www.dchs.nhs.uk

Email: dchst.swm@nhs.net

Derbyshire Dales Sport & Health Activities

This service’s aim is to provide a broad range of opportunities for people living and working in the Derbyshire Dales to become more active, improve health and wellbeing, and improve quality of life.

Website: www.derbyshiredales.gov.uk

Live Life Better Derbyshire

At Live Life Better Derbyshire they provide support, help and advice for you to successfully lose weight, and keep it off, for good.

Telephone: 0800 085 2299 or 01629 538 200

Website: www.livelifebetterderbyshire.org.uk

Email: llbd.info@derbyshire.gov.uk

Livewell - Lose Weight

Shed pounds sensibly whilst improving your eating and exercise habits. Our three dedicated programmes – Lose Weight for men and women, Active Supporters for men run with DCFC and Liveability for adults with learning disabilities – are designed to support your specific needs in a warm and welcoming environment.

Telephone: 01332 641 254

Website: www.livewellderby.co.uk

Overeaters Anonymous

Overeaters Anonymous provides insight into problems of eating compulsively, strength to deal with it, and a very real hope that there is a solution.

Telephone: 07798 587802

Website: www.oagb.org.uk

Email: general@oagb.org.uk

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.

Website: www.slimmingworld.co.uk

WW UK

Meetings, online or a little bit of both. WW UK, formerly Weightwatchers, offers options and support, whatever your lifestyle.

Facebook: @WW.UK

Twitter: @ww_uk

Website: www.weightwatchers.com

More tools and apps

Health Review and Assessment Clinic

Prescriptions and medicines centre

Prescriptions and medicines centre

How can we help you?

Local Pharmacies

Administration office

Administration office

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