Ask a doctor a question

Use this service to ask a doctor a non-urgent medical question.

We will respond within 7 working days during opening times.

Your enquiry will be passed to one of the practice GPs. They will then respond as appropriate. This maybe to advise you to book an appointment in the usual way if they feel that the concern needs further discussion. This might be advised with a GP or another member of the team. They may be able to manage your question with some advice via text so please let us know if you are happy to be contacted in this way.

Please note that due to the current workload on GP practices it is not always possible to deal with these queries straight away. We will respond as soon as possible, but it maybe up to a week before you hear back from us.

If you do have an urgent medical query you should telephone the surgery or contact the out of hours service by calling 111. In an emergency, please contact 999.

You can use this service if you:

  • are registered at the surgery

Before you start

Call 999 or go to A&E now for any of these:

Signs of a heart attack
chest pain, pressure, heaviness, tightness or squeezing across the chest

Signs of a stroke 
face dropping on one side, can’t hold both arms up, difficulty speaking

Sudden confusion (delirium) 
cannot be sure of own name or age

Suicide attempt 
by taking something or self-harming

Severe difficulty breathing 
not being able to get words out, choking or gasping

Heavy bleeding 
spraying, pouring or enough to make a puddle

Severe injuries 
after a serious accident

Seizure (fit) 
shaking or jerking because of a fit, or unconscious (can’t be woken up)

Sudden, rapid swelling 
of the lips, mouth, throat or tongue

Labour or childbirth 
waters breaking, more frequent intense cramps (contractions), baby coming, or just born

British Sign Language (BSL) speakers can make a video call to 999.

Deaf people can use 18000 to contact 999 using text relay.

We’ll ask you for:

  • your first and last name, date of birth, sex, postcode, email and phone number
  • if applicable, the details of the person you are completing the form on behalf of
Start now

You can also phone us on 01663 745266.